1. WHERE DO YOU SHIP FROM?
2. ORDER & TRACKING
3. DELIVERY TIME

Orders from the US: Delivery date and time are approximately 2-4 weeks from the shipping date (depending on how strict the Customs in your State is).

Orders from outside the US: Delivery date and time are approximately 4-6 weeks from shipping date (depending on how strict the Customs in your Country is).

4. What is your cancellation policy?

You have 6 hours of the same day to cancel your order and receive a refund after your purchase. If you try to cancel your order after you received a Shipping Confirmation email, we will not be able to issue a refund as the item has already been packaged and shipped out to you.

5. What is the return policy?

If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph, so we can immediately look into sending you a new one.

The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.

We do not refund shipping cost. Return shipping is to be paid by the Buyer.